Refund Policy

At Axis, your results and satisfaction are our top priority. We believe in the technology behind every pump we create, and we want you to feel confident in your decision. If you're not completely satisfied with your Axis Pump, we've made returns simple and straightforward 👇

Eligibility Returns accepted within 90 days of delivery for a full refund.

Condition Device must be returned in original condition and packaging, without damage or excessive wear.

Process Email us at support@theaxislab.co to initiate your return and receive step-by-step instructions.

Refund Once we receive and inspect your return, your refund will be processed to your original payment method.

Your confidence matters to us. If it's not working for you - we'll make it right.